FAQs
Order & Shipping
We currently don't offer a warranty on our jewelry. However, we are committed to providing high-quality pieces. If you have any concerns about your jewelry, please contact us at help@navicia.com.
We offer domestic shipping within the US. See our full Shipping Policy for details on timelines and costs:
Shipping Policy
We offer free 30-day returns on unworn and undamaged items for specific countries. See our full Return Policy for details:
Return Policy
Once your order ships, you'll receive a confirmation email with tracking information.
We try to process orders quickly, so changes may not always be possible. However, please contact us at help@navicia.com as soon as possible and we'll do our best to accommodate your request.
We don't have a formal exchange policy, but you can return your item following our return policy and place a new order for the desired item.
We use a variety of high-quality materials, including brass, copper, and gemstones. You can find specific details about materials used in each product description.
We recommend following our Jewelry Care Guide for tips on keeping your Navicia pieces looking their best:Jewelry Care
For press inquiries, please contact us at help@navicia.com.
Currently, Navicia is only available online.
We are a web-based business, but you can reach us by email at help@navicia.com.
We accept various major credit cards and debit cards. See our checkout process for the full list of accepted payment methods.
No problem! Please feel free to contact our friendly customer service team at help@navicia.com. and we'll be happy to assist you.
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