Thank you for shopping at Navicia! We want you to be completely satisfied with your purchase.

Return Eligibility:

We offer free 30-day returns for all unworn and undamaged items.  Please note that all shipping fees are non-refundable. The return window begins on the day your shipment is delivered.

Qualifying for a Return:

To be eligible for a return, your items must meet the following criteria:

• Unworn and undamaged with no visible signs of wear or tear.
• Returned in all original packaging, including tags, box, and pouch.
• Complete sets must be returned together; individual items cannot be returned for a refund.

How to Return an Online Purchase:

If you have a Navicia account:

• Log in to your account and select "My Orders".
• Locate your order and click "Return Items".
• Follow the instructions to download a return shipping label and arrange a drop-off or schedule a pickup for your return.

If you don't have a Navicia account:

• You can create an account and follow the steps above to initiate your return.

Additional Notes:

The original shipping fee is non-refundable and will be deducted from your refund amount.

Please allow 10-15 business days for your return to be processed once received. You will receive a confirmation email once your return is complete.

We hope this information is helpful!  If you have any questions regarding our return policy, please don't hesitate to contact us.